Proud retired Member of the Canadian Armed Forces offering 20 years of experience in communications and information systems.

Qualities

Highly motivated and adaptable professional with superior communication and inter-personal skills. Flexible, practical, and creative in analyzing and troubleshooting to avoid recurrence. Collaborative and proactive in taking initiative and quickly adapting to new skills and teams to produce immediate contribution to the team. Possess strong skills in installation, test and troubleshooting of complex systems.

Certifications

Microsoft 365 Desktop Administrator Associate

Jul 2023

Windows 10 Certification

Feb 2023

CompTIA Linux+ Certification

Nov 2022

CompTIA Security+ Certification

Feb 2022

Cisco CCNA Certification

Nov 2021

CompTIA Network+ Certification

Sept 2021

CompTIA A+ Computer Hardware Certification (Lifetime)

July 2000

Education

Education Eastern College

2021 - 2023

Information Technology Administration and Security Diploma

Halifax, NS

CF School of Communications and Electronics

2008 - 2010

Communication and Information Systems

Kingston ON

CF School of Communications and Electronics

2006 - 2007

Performance Oriented Electronics Training

Kingston ON

Cape Breton Business College

1999 - 2000

Information Technology Diploma

Sydney, NS

Employment History

General Dynamics Mission Systems: IT Technologist

2022 - 2023

  • IT and electronic supports the Maritime Helicopter Training Suite (MHTS). The MHTS is used to train Pilot, Tactical Coordinator (TACCO) and Sensor Operator (SENSO) personnel for the Maritime Helicopter Program (MHP).
  • Performed system installation, maintenance, troubleshooting, repair and up-grade for servers, network devices and electronic equipment.
  • Provided direct customer technical support and conducts trials, tests, and validation.
  • Administered Linux and Windows operating systems, RAID array drive systems, data transmission protocols, switches, routers, hubs, uninterruptable power sup-plies and computer peripherals.

CFB Halifax Base Logistics, Radio Shop Supervisor/Technician

2014 - 2021

  • Acting Shop Supervisor for 2 years and ongoing 2IC from 2014-present with 2-4 subordinates at any given time
  • Maintain shop work center, create and update work orders, process part requests, inventory, time accounting as well as completing performance yearly evaluations on section members
  • Lead Technician on 5-year project to modernize and upgrade land base radio network thorough CFB Halifax; designed a system to reduce the amount of radios and yearly licensing fees into fewer shared radios that are interconnected over various network media
  • Designed a simulator for the shop to perform mock installations and to be used as a trainer platform going forward
  • Maintain and program radio equipment including LF, HF, Tactical and Non-Tactical VHF, UHF and SHF (Satcom)
  • Experience with communication suite equipment installs in a variety of military and civilian pattern vehicles
  • Conducted annual technical inspections remotely throughout the Maritimes for CF Reserve Units
  • Experience creating, updating and technical diagrams and documentation via Microsoft Visio

Radio Receiver Site Technician

2010 - 2014

  • Lead Technician for construction, commissioning and maintenance of satellite ground station providing high speed data connectivity for various Canadian and NATO Military users
  • Preventative and corrective maintenance for operational naval land-based radio receive site including maintenance of remote connectivity to Naval Operations Center
  • Audio/Visual support for special events requiring temporary AV equipment installations
  • 24/7 on call Technician for Naval Operations Center
  • Liaised with multiple outside agencies to troubleshoot network connectivity between NOC and NATO countries

CFB Kingston, 2ASG IT Maintenance Technician

2007 - 2008

  • Performed base side computer hardware support including life cycling computers and peripherals
  • Performed computer hardware and software upgrades
  • Telephone support with remote desktop troubleshooting for CFB Kingston

Seaside Communications, Internet Install & Support Technician

2004 - 2006

  • Performed residential and business internet installation along with onsite service calls
  • Performed computer hardware and software upgrades
  • 24/7 telephone helpdesk support

Computer Skills

  • Windows (Server/Desktop), Office 365, HyperV, Active Directory, DHCP, DNS, Azure AD, Intune, Autopilot, Powershell, Remote Desktop, Patching
  • Linux (Various Distros), Bash, Python, Docker containers, VNC
  • VMWare Vsphere, ESXi, vMotion
  • Various network devices including Cisco IOS, Wireless Lan Controllers and ASA Firewalls, HP Procurve, Aruba, Fortigate, pfsence,
  • Server Hardware including Dell Poweredge, HP DL Series, Supermicro

Awards

Canadian Decoration for minimum of 12 years of Service.
Base Logistics Coin for Outstanding Leadership, Professionalism and Dedication

Volunteer

I volunteer as a tutor for IT students who want to learn more about network and system administration. I love sharing my knowledge and skills with others and helping them achieve their goals. I am always looking for new opportunities to grow professionally and personally.